Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Steven Arnold

Steven Arnold

November 8, 2026

5 out of 5 rating by Steven Arnold
"I had an excellent experience with this office. Top notch customer support and service."
We responded:
"Thank you, Steven for the nice review and for switching your insurance to us. We look forward to helping you with all of your insurance and financial services needs."
Profile photo of Ashley LaCombe

Ashley LaCombe

November 7, 2026

5 out of 5 rating by Ashley LaCombe
"Josh is the best at helping with my insurance needs and honestly I only talk to him! Thank you Josh!"
Profile photo of Russo

Russo

November 5, 2026

5 out of 5 rating by Russo
"Josh helped me out really quick and fast thank you !!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Jordan Anderson

Jordan Anderson

October 30, 2026

5 out of 5 rating by Jordan Anderson
"Josh helped us out and explained everything throughly!!! 100% recommendations to this guy!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Medford. "
Profile photo of Trevor

Trevor

October 27, 2026

5 out of 5 rating by Trevor
"Josh Winter was great! He was very thorough and did an outstanding job."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. "
Profile photo of travis f

travis f

October 27, 2026

5 out of 5 rating by travis f
"Russell and Josh are awesome!! Great rates and easy to work with."
We responded:
"Thanks so much for the amazing review, travis! We really appreciate your support here in Medford. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Mattco83

Mattco83

October 26, 2026

5 out of 5 rating by Mattco83
"Russ and Josh are great. Best agent and staff I've ever dealt with!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Leinani Waiolama

Leinani Waiolama

October 19, 2026

5 out of 5 rating by Leinani Waiolama
"Sherri Spivey was the agent that helped me. She did an amazing job at answering all of my questions and even narrowed it down so I could understand. I would definitely suggest asking for her!"
We responded:
"Thanks so much for the amazing review, Leinani! We really appreciate your support here in Medford. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Angela Snider

Angela Snider

October 17, 2026

5 out of 5 rating by Angela Snider
"Sherri Spivey is our agent. She walked us through all the insurance needs of our new home. Moving from Nevada to Oregon held completely different insurance needs and she was always ready with answers no matter how many questions I asked her, and I asked a lot! The discounts when we bundled home and auto were so great that we are now paying less for home/auto than we were before for just auto."
We responded:
"Angela, thank you for the great review. We look forward to helping you with all of your insurance and financial services need in the future."
Profile photo of Lars Borosund

Lars Borosund

October 14, 2026

5 out of 5 rating by Lars Borosund
"Joshua helped get me a better rate and optimized my coverages!"
We responded:
"Lars, thank you for the fantastic review! We’re always here to support you with your insurance needs in Medford. "
Profile photo of Joshua Atto

Joshua Atto

October 10, 2026

5 out of 5 rating by Joshua Atto
"Joshua Winter made time for my unscheduled call. He was patient and very helpful in going over my account with me, to see if there were any ways I could save on my monthly premium."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of roger phillips

roger phillips

October 7, 2026

5 out of 5 rating by roger phillips
"Josh Winter in Russell's office did a great job for me. Lowered my rates and saved me $84 a month with better coverage than Farmers where I had been 40+ years. He was awesome to talk with and cared about what I needed."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. "
Profile photo of Elan Azriel

Elan Azriel

October 6, 2026

5 out of 5 rating by Elan Azriel
"I spoke with Nathan over the phone to set up renters insurance since I am moving to the area. The service was excellent! Nathan was very personable and very helpful in getting my new policy setup. I look forward to working with this state farm office!"
We responded:
"Thank you so much for the 5 stars, Elan! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of krissann ortega

krissann ortega

September 29, 2026

5 out of 5 rating by krissann ortega
"We’ve had a great experience working with Josh at State Farm! He has been extremely helpful, efficient, and responsive throughout the entire process. He has especially been a huge help while we’ve been going through the process of purchasing our new home, making sure everything with our homeowners insurance was handled smoothly and on time.

Josh is always easy to communicate with, answers our questions quickly, and makes the whole process feel simple and stress-free. We truly appreciate all of his help and would definitely recommend him to anyone looking for a reliable and knowledgeable insurance agent. Thank you, Josh!"
We responded:
"Thank you, Krissann for the great review. Yes Josh is a valuable part of our team. We strive to give you the best customer experience you deserve."
Profile photo of Hailey N

Hailey N

September 29, 2026

5 out of 5 rating by Hailey N
"Very helpful and made everything easy and simple!"
We responded:
"Thank you Hailey for the 5 star review. We strive to give you the best customer experience you deserve."
Profile photo of Babette Rapp

Babette Rapp

September 26, 2026

5 out of 5 rating by Babette Rapp
"I had to add an additional vehicle to my policy, a very easy process over the phone."
We responded:
"Thank you Babette for the nice review. You are important to us and we always want to be sure you are well taken care of."
Profile photo of Kayla Grogan

Kayla Grogan

September 25, 2026

5 out of 5 rating by Kayla Grogan
"Russell Brown & his team are amazing! Had a chat with Joshua and he was so helpful explaining my policies so that I fully understood what I had and what my options were!"
We responded:
"Thank you, Kayla for the kind review. We are so thankful to have customers like you and look forward to giving you the best customer service you have come to
deserve."
Profile photo of Shannan Shoaf

Shannan Shoaf

September 24, 2026

5 out of 5 rating by Shannan Shoaf
"Josh helped me out with my life insurance. Everyone in the office is very nice and helpful. Plus, Russell is super handsome."
We responded:
"Thank you for the great review and for the compliment."
Profile photo of Dennis Moody

Dennis Moody

September 18, 2026

5 out of 5 rating by Dennis Moody
"josh has done a great job with our rv and car insurance"
We responded:
"Thank you Dennis for the opportunity to earn your business. Josh is a vital part of our team. We strive to provide the best customer experience you have come to deserve."
Profile photo of Leigh Leaming

Leigh Leaming

August 28, 2026

5 out of 5 rating by Leigh Leaming
"Just starting but I’m very impressed with their coverage and explanations. Very reassuring."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Kendal D.

Kendal D.

August 24, 2026

5 out of 5 rating by Kendal D.
"Nathan has been very patient and helpful! He took the time to explain my options and was very fast at helping me get insurance on my new vehicle. Very good experience!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. "
Profile photo of MyCatGaveBirth

MyCatGaveBirth

August 21, 2026

5 out of 5 rating by MyCatGaveBirth
"i have not been feeling very good lately, mentally ive been in a rough spot but Joshua Winter called me and said he could lower my insurance and it was some good news for once, a break in the cloomy clouds so thank you for being so kind and nice, and taking the time to listen and act like a person!"
We responded:
"Thank you for the kind review. We are so glad we could bring you some good news during the difficult time you’re experiencing lately. We are always here to help when you need us."
Profile photo of Samantha Smith

Samantha Smith

August 21, 2026

5 out of 5 rating by Samantha Smith
"Josh Winter is amazing and honest. He is our go-to when we have questions or concerns; he always gets back to us promptly and provides detailed answers."
We responded:
"Samantha, thank you for the great review. We strive to give you the best customer experience you deserve. We look forward to serving you in the future."
Profile photo of M Go

M Go

August 19, 2026

5 out of 5 rating by M Go
"It has been a wonderful experience having my insurance with them! They have always helped me promptly with challenges that have been thrown my way, just the best period."
We responded:
"Thank you M Go for the nice review. We strive to give be you the best customer experience you deserve with each interaction. We look forward to helping you for many years to come."
Profile photo of Lea Flint

Lea Flint

August 19, 2026

5 out of 5 rating by Lea Flint
"Josh Winter was very helpful and informative. He helped me understand a few things on my coverage that I didn’t understand. Thankful for the assistance."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "