State Farm® Insurance Agent Russell Brown

"Friendly, professional and easy to work with. staff is such a contrast to my previous company!!"

"Best insurance agent in town! You won't regret working with Russell. I've been with him for over 20 years and my whole family uses him."

"Russell Brown and staff are amazing! They really care about you and making sure your insurance needs are met. I would recommend them to all my family and friends."

"Russel Brown and his team are absolutely fantastic! They always answer the phone and are extremely helpful. I can always count on them! I highly recommend Russel Brown, State Farm and his team. You will not be disappointed!"

"I’ve had an amazing experience with State Farm! Their customer service is top-notch — every time I’ve called, I’ve spoken to someone knowledgeable, friendly, and genuinely helpful and they always answer all my questions! :D"

"Russell’s office is always super helpful!! Everyone is friendly and go out of their way to make sure that you are taken care of."

"Russell and his crew have been responsive and very professional. They helped me find the coverage I needed for my new business. I will continue to use them and send clients their way when the opertunity creates itself. Thank you State Farm."

"We are delighted with the service that Russell and his team provided when we recently received a very high renewal rate for our autos through another company. They met our needs "hands down" with quotes and follow up. They are kind, personable and professional. Thank you!"

"Sherry was super helpful when it came to helping me get my auto issue taken care of. Excellent customer service!"

"I recently switched to State Farm and my agent Becca has gone above and beyond to help find the right coverage for all of my properties, not to mention getting me multiple discounts and saving me money! She is a pleasure to work with and truly gets the job done in a timely manner. I not only recommend State Farm in general, but specifically the Russell Brown Medford location. They’re the best!"

"Russell Brown and his team have always provided an extraordinary experience. They are very knowledgeable, proactive, and have always been happy to help navigate our families needs as things change. If you want an agent that feels like a friend, this is the best place to go!"

"Outstanding company and service!"

"We’ve been with Russell Brown State Farm for 25+ yrs. They are the best! We have had “life” happen as per usual and they have been there through it all. With exceptional customer service every time! Highly recommended! You are treated as part of the family, not just a policy number :)"

"Becca from State Farm was extremely helpful when it came to completing a policy review to make sure I had proper coverages. Not only did she get my coverages updated, she saved me money too! One more reason I have been a State Farm customer for over 25 years! Thank you!"

"Russell took the time to explain all of my options for insuring my homes and autos. He was informative and did not push added coverage that was not needed. He saved me over $100 per month on my insurance needs."

"Russell Brown from State Farm got us rates that were way cheaper than our previous carrier we had been with for over a decade. His communication throughout the process has been amazing. I highly recommend him!!"

"I was frustrated with my insurance carrier not getting back to me. I reached out to Russell Brown's office with State Farm and they were great! Took the time to help me understand what coverage I needed and what I could change. Their follow up was quick and their office took the time to make sure I was completely satisfied. 😁 I wouldn't hesitate to recommend them!"

"I can’t say enough good things about Russell Brown as an insurance agent! He’s the kind of agent you can call with any question and be met with an “absolutely” and a joke to beat. Going the extra mile is just who he is. He takes care of his clients like family— you’ll never be in better hands!"

"I started with renter's insurance then added auto insurance. The whole process was so human and refreshing."

"We had a great experience at State Farm changing our car and homeowners insurance and saved money."

"You hear bad stories about State Farm. But Russell makes it easy. Works hard to find the best possible price. You looking for great insurance. This is the place to go."

"Beyond helpful! After my ex-wife canceled our policy I was hitting a wall trying to get home insurance. With one call Russell made the whole thing as simple as ever! He insured our family home with a great rate and the great policy! 11/10 Would recommend!"

"They are the best to work with and always helpful. Give them a call if you are in need of insurance."

"Russell and his team are truly unmatched in industry expertise and personalized service. Russell took the time to understand our needs and streamline our policies, and he genuinely cares—something that's rare these days. When I recently needed assistance with an issue, they stepped in immediately and resolved it, reinforcing the value of working with a knowledgeable, local team. Thank you, Russell and team, for going above and beyond!"

"so I give this agency a 10 out of 10 , they not only took me on as a new client , Rebecca Helped me w/ all my policies and save me a lot of $$$ which helps 100% in this economy these days . Thank you to Rebecca & Team for all you have done . if you are having issues w/ your state farm agent or just need to see if you can get a better re rate Please give them a call . It was the best thing I did and they Listen to you and what your needs are ! great company & great staff thank you all!!!"